GDPR Policy
If you fill out one of our contact forms, any information that you put into the contact form is collected to allow us to contact you in response to your contact form entry.
Checkout
If you fill out one of our checkout forms, any information that you put into the checkout form is collected to allow us to process your order and to contact you in response to your order.
Mailing list signup forms
If you fill out one of our mailing list signup forms, any information that you put into the mailing list signup form is collected to allow us to add you to our mailing list as you have requested by submitting this form.
Live chat forms
If you contact us via our live chat system on our website, any information that you put into the chat window is collected to allow us to communicate with you as you have requested by engaging in the live chat system.
Cookies
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not share your data with any third party services or individuals directly. We only share data for the purposes of our own access and we do not authorize any third party services to access your information except with our express permission for the purposes of assisting us in accessing your information.
How long we retain your data
If you complete a purchase on our website, WordPress automatically creates and account for you in order to store your order data and create your subscription. This account information is stored indefinitely to allow us to keep accurate records of any data we are obliged to keep for administrative, legal, or security purposes.
If you fill out one of our contact forms, your data is stored in our website database indefinitely. Additionally, this information is stored in our website backups in Google Cloud for no longer than 90 days.
If you sign up for our mailing list, your data is stored indefinitely, or until that data is determined to be no longer valid or necessary for us to contact you in accordance with our mailing list procedures.
What rights you have over your data
If you are a citizen of the EU/EEA and have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you are a citizen of the EU/EEA and have or have had a website maintenance plan with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We use two factor authentication in systems where we store any sensitive data such as passwords. This helps us to protect your information from unauthorized access by requiring more than just a username and password to access that information.
Violations
Please report any violations of this website maintenance contract or these TOS by contacting us.